Frequently Asked Questions
What services to you provide?
I currently provide individual therapy to adult clients (18+). I do not offer couples counseling at this time, but I can direct you to trusted colleagues for this service.
Do you offer virtual or in person services?
Both! I can see people virtually in Knoxville and online throughout Tennessee. Due to state licensure laws, I cannot work across state lines at this time.
Do you accept insurance?
I currently accept United Healthcare, UMR, United Health Student Resources and Optum.
What if you don’t accept my insurance?
If I am not in-network with your insurance companies then I am considered an “out-of-network” provider. This means that the full fee is due at the time of the session. My rate is $120 with limited sliding scale spots. I can provide a superbill (an invoice for the appointment) which you may submit to your insurance company for the possibility of partial reimbursement. I do not directly interface with out of network insurance companies. It can be helpful for you to check with your insurance company about their policies for reimbursing out-of-network therapy.
Do you offer a free consultation?
Yes! I offer a free, brief (15-minute) phone consultation to anyone who reaches out for services. This gives us a chance to talk about your therapy goals and cover practical details such as scheduling and fees. You can also ask any questions that important to you.
How often will we meet?
Frequency of appointments depends on several factors including scheduling/financial considerations, client’s desired pace of therapy and current clinical need. We can collaborate together during our first appointment to decide what is frequency is best for you. Meeting weekly or bi-weekly is typical at first.
What modalities to do you use?
modality refers to philosophies or frameworks therapists use in the therapeutic relationships. My primary frameworks include psychodynamic therapy (what happens in our childhood impacts us in conscious and unconscious ways), Internal Family System (rather than on static, stable sense of self, we all have many parts that make up our personality), and interpersonal therapy (the relationship between the therapist and that client is an important tool in the process of healing). I also utilize a mutli-cultural lens, striving to understand how minority stress impact people’s coping styles and life experiences.
What is the best way to reach out to start therapy and what should I say?
You can email me at jennifer@jennifermccomaslcsw.com (I cannot guarantee confidentiality of email) or call me at 865-224-3822. You can include your name, that you’re interested in scheduling a consultation phone call and tell me the best way (email, phone, text message) to contact you. That’s it!